By installing or placing an order online through Ramyas Foodee Website or Ramyas Foodee App you shall be contracting with Ramyas Foodee and you signify your acceptance to the Terms of Use.

  1. Ramyas Hotels Pvt. Ltd is running Ramyas Foodee (Website & App)
  2. Ramyas Foodee is specially designed for customers who place orders online through Ramyas Foodee Website & Ramyas Foodee Mobile App.
  3. Ramyas Foodee App is available on Google Play and Apple Store.
  4. Customers residing at or placing an order from the city of Trichy (around 7 km from Trichy Central Bus Stand) can order food online through Ramyas Foodee Website or Ramyas Foodee App.
  5. Food is prepared exclusively at Ramyas Hotel’s Kitchen and it is clarified that Ramyas Foodee won’t deliver food from anywhere else other than Ramyas Hotels.
  6. Ramyas Foodee reserves the right to refuse or to accept or to cancel any order from any customer beyond the delivery area or otherwise.
  7. Delivery orders are subject to customer addresses falling in the delivery area within which Ramyas Foodee operates. The delivery area is defined from time to time by Ramyas Foodee at its discretion and is subject to change.
  8. Once the order has been placed it cannot be changed or cancelled by the customers after 15 minutes from the time they ordered the food for any reason.
  9. Ramyas Foodee won’t charge for delivery. You shall pay only the value for food plus the applicable GST.
  10. Ramyas Foodee shall use its best efforts to meet the scheduled delivery time committed while placing an order, however, it does not guarantee these delivery timelines in every case.
  11. It is the customer’s responsibility to ensure that customer himself/herself or an appropriate person is available at the delivery address and he/she must pay in full for the order placed through Ramyas Foodee. If a customer or appropriate person fails to be present for delivery, Ramyas Foodee is entitled to charge the customer in full the amount of order.
  12. Upon delivery, the customer shall pay in cash all charges (including GST) for the order.
  13. Ramyas Foodee accepts “Advance Orders” and should be made at least 2 hours from the time you place an order.
  14. Ramyas Foodee reserves the right to reject the Delivery order or to cancel the same once it is accepted:
    • In case Ramyas Foodee is unable to contact the customer due to any reason whatsoever on the mobile / landline number of the customer as provided by the customer at the time of placing the order.
    • In case of non-receipt of payment in full
    • In case of abuse to any employee/ representative /riders of Ramyas Foodee in any previous incident.
    • If there is a trend of order cancellations.
    • If there is a trend of frequent complaints and consequent replacements.
    • If a customer has provided the wrong, inaccurate, incomplete or incorrect address.
    • If a customer’s address is not falling in a defined delivery area or beyond the delivery area of Ramyas Foodee.
    • In view of difficult operating conditions for Ramyas Foodee like heavy traffic or bad weather or political rallies etc.
  15. Menu and prices are subject to change without notice.
  16. Ramyas Foodee may change the terms of, or add new terms to, these Terms and Conditions at any time, with or without cause, and without giving notice.
  17. Ramyas Foodee reserves the right to send promotional electronic mails and Short Message Service (SMS) to the customers registered with Ramyas Foodee.
  18. Personal information is collected in the event a customer
    • Places an order on the website/app
    • Enters a contest or promotional activity.
    • Participates in a survey.
    • Submits website/app feedback.
  19. Types of information we collect and how it is used
    When using Online Services i.e. when ordering or registering on Ramyas Foodee website or Ramyas Foodee Mobile Applications or submitting feedback you may be asked to enter your name, email address, mailing address, telephone number and/or other details. Ramyas Foodee gathers personal information from you in order to get your feedback on our website and our products or to improve our website in order to serve you better, or to quickly process your transactions, or to ensure your entry in one of our contests or sweepstakes.
  20. Further information on how we use your personal information when using our Internet ordering system
    When using the Ramyas Foodee ordering system additional information is collected when you place an order online. This information assists in the delivery to your door and to verify your credentials. The internet order system also stores information about your order to help you remember and re-order the same menu in future.
  21. Third Party Disclosure
    Ramyas Foodee may not share personal information with Third Party. Occasionally, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not wish to receive such materials, requests should be made directly by contacting us at the email provided.
  22. Access and Security
    Ramyas Foodee will take reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date. You can access and edit/modify your personal information i.e. name, delivery address and contact details at any time. Ramyas Foodee will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.
  23. Changes to Our Privacy Policy
    If we change our Policy, we will update the revised version at our website (Terms & Conditions / Privacy Policy), so we suggest that you check the website periodically for the most up-to-date version of our Policy.
  24. Consent
    By using the Ramyas Foodee mobile app, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.By using the Ramyas Foodee mobile app, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.
  25. Network Access and Devices
    You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto.


  • The customer is responsible to ensure that they are fully aware of all terms and conditions when making a purchase on Ramyas Foodee Mobile App & Ramyas Foodee Website.
  • Ramyas Hotel Private Limited reserves the right to change/modify these terms and conditions at their own discretion.
  • The images shown are for representative purposes only and the actual product may vary in size, colour, etc.,
  • Ramyas Hotel Private Limited reserves the right to change any part or piece of information on this website without any prior notice to customers or visitors.


Questions about the Terms of Service should be sent to us at